What are the shipping expectations?

Written by Alex
Updated 1 month ago

We aim to ship US orders within one business day. International orders may take slightly longer to process.

Once your order is placed, our fulfillment partner will prepare and pack it, and then hand it off to the shipping carrier. Once the order is processed and handed off to the shipping carrier, you will get an email with the tracking number.

Delivery timeframe is dependent on the shipping method and carrier and could take 3-5 days within the US, China, and Hong Kong; 7-10 days to Japan, Singapore, and Taiwan; and 7-14 days or longer for other countries. For some regions, delivery might take up to 30 days or longer.

Please note that delivery timeframes are estimates only and may vary depending on factors outside of our control, such as weather conditions and shipping carrier delays. Customers can track their orders using the tracking information provided once their order has been shipped.

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